We know this has been a difficult and disappointing experience for many of you. We care deeply about the Sunset Fest community and we are working every day to protect ticket holders.
Showpass is the ticketing partner for Sunset Fest Cabo. Our role is to receive and process refund requests, and to distribute refunds when the event organizer provides the necessary funds. We have already processed refunds where funds were available and we are actively pressing the organizer to release the remainder of the funds required to fulfill all valid requests.
Please, complete the form so our team can review and process your refund as soon as we can.